It is
never easy to change a business. James Gerdsen can tell you from experience. It
takes faith in yourself and knowing you have a good idea and a sound vision. It
is easy to get knocked off track by, well, everything. There will be resistance
from employees and lots of self doubt. Internal negative thoughts will be the
most difficult to overcome. The most important thing to do is stay the course
and focus on the goal. Make sure your
goal encompasses the next year, next five, and next fifteen years of the
business’s life.
James
Gerdsen says the best way to be profitable is to get the employees to pull the
company forward in unison towards the goal.
The metaphor James Gerdsen uses is a rowing team. The rowing team will
not win if one person is swimming and pushing behind the boat, but if the team
paddles and pulls together they reach the finish line. Each employee must be
empowered and have trust instilled in their abilities. James Gerdsen has found
that education and incentives are the keys to success. Properly and thoroughly
train your employees. Then give them incentives to want to work harder, make
them pull the company forward.
How to
incentivize employees will vary from company to company, according to James
Gerdsen. An example is a sales job. If the employee is paid hourly there is no
incentive to sell more products per hour. If the sales person is given a
commission per sale there is a proper incentive to sell more products per hour.
Of course there are many variations to the base/commission pay and it again,
will differ depending on the company.
It is no
easy task to change a business, but there is great reward if done properly. James Gerdsen says to remember to not get discouraged and stay the course. If the
project is abandoned before it has been seen through, change will not happen,
and it will make it even more difficult the next time the company tries to
change.
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